Comfortable bed and great breakfast, but the pool was a bit cold.

It was just a good match for a short layover in Knoxville with fantastic value for money. The dinner recommendations from the staff really hit the spot after a long drive. Make sure to mention any maintenance issues during your stay to get them addressed promptly.

The pool area was a massive hit with the kids we spent hours there and the restaurant served a huge burger special that felt like stealing at just $7.99 and it was delicious it's just a shame the bar opened late but honestly we were too busy enjoying ourselves to care

It was pricey but considering all the fun we had it felt worth it

It was just a reliable pick for a weekend rest in Knoxville with attractive and competitive value for money. The staff gave great service and helpful dinner recommendations during our short stay. Keep an eye on the back entrance. it wasn't monitored during my visit, which could be a safety concern.

Hit up Gibby's for some killer soup and cheesecake—total vibe! The pool area had its charm despite needing a facelift, and the laid-back atmosphere made for a solid hangout. Tiffany at the front desk was an absolute angel, really brightened our stay.

The lounge and restaurant had limited offerings, and prices were a bit steep—breakfast left us wanting more. The cold hot tub had us shaking our heads, and a wait for an extra towel? Come on, that's not cool.

The lobby was beautifully decorated, making me feel right at home. It was so accessible. I could easily navigate the space without any worries.

A few more handrails would enhance safety.

Had a great time with friends at this hotel! We loved exploring local attractions and catching a live game, which made our trip memorable. The staff was super friendly, especially April at breakfast who brightened our mornings. The room was cozy and perfect for our group. Definitely a solid choice for anyone looking for a fun getaway.

Unfortunately, we had a bit of a hassle with the TV in our room. It didn't work properly and the fixes took longer than expected. I wish we had just switched rooms instead of waiting around.

The staff was exceptionally accommodating, ensuring all my needs were met during my stay. The room was spotless and provided a comfortable workspace, critical for my business needs. The complimentary shuttle service to my nearby meeting was a valuable bonus, saving me time and hassle. I especially appreciated the friendly assistance from the front desk team who were always ready to help.

The breakfast selection was limited and not particularly fresh.

The kids loved the indoor pool, and the staff, especially Shanna, went out of their way to help us. They even had a fun lounge area where we could relax after a long day. It was a convenient spot to explore Knoxville.

In my wife’s opinion, the cleanliness could be improved. Extra towels took too long to arrive, making it tough with three little ones.

I thoroughly enjoyed the beautifully decorated lobby, which felt welcoming and accessible. The spacious areas made it easy for me to navigate, enhancing my overall satisfaction with my stay at Holiday Inn Knoxville West, Cedar Bluff, An Ihg Hotel.

More accessible seating in the restaurant would be nice.

Enjoyed my stay, especially the delicious meals at Gibby's and the friendly service. The room was comfy, but the bathroom could use some updates. I’d definitely return!

The breakfast was perfectly cooked and served with a friendly atmosphere. The staff was engaging and efficient during check-in. The room was clean and well-maintained. I appreciated the responsiveness of the team when I had questions. Overall, a lovely experience! 😊

During my stay, the staff at the front desk were pleasant and helpful. I appreciated the bathroom cleanliness and modern feel, which provided some comfort after a long drive. The location near shopping amenities was convenient for picking up supplies.

The room was dated and not very inviting. I found some concerns with the carpet cleanliness. The parking lot felt a bit unsafe at night due to poor lighting and the presence of other guests.

Comfortable Stay, But Be Aware of Early Housekeeping

We had a comfortable night and appreciated the excellent shower. Unfortunately, housekeeping barged in too early for our liking. Make sure to employ the do not disturb sign! The bed was cozy and everything felt clean, perfect after a long shift at work.